Roseville Auto Repair

My college aged (not mechanically savvy) daughter moved to the Twin Cities and her '02 Honda would not start one morning. Not knowing any mechanics in the area, I called AAA and they informed me this place was down the street. I had the car towed there. Diagnostics were performed, and Tim called me to let me know what work needed to be done. I've owned this car for a long time and know it's history and issues well. Tim told me I needed several items replaced or repaired which I knew WERE NOT RELATED TO THE PROBLEM THE CAR WAS HAVING. I'm an attorney by trade, and it took about 10 minutes of cross examination to arrive at what he told me was the minimum amount of work that would need to be done to get the car operating. However, after this conversation, and based on his quote, I still do not think he is being "honest" with me. I will take the final work order when complete to my local mechanic and determine if all of the work was necessary. If it was, I will update this post. However, I am 100% certain that if my daughter was dealing directly with Tim, she would have paid at let 2x the amount quoted to me ($900) for a long list of unnecessary work. If somebody has to tell you that they are "honest" they probably are not! I will be calling AAA to report this vendor.

Average pricing.

This shop is overpriced for low quality work. They gave me a whole list of repairs I "needed" to do to my car. Brought it to another shop and found out they were all a bunch of lies. I also got an alignment done here and they neglected to fully tighten a component of my tie rod. Which ended up separating in my driveway. If that were to happen when I was driving down the highway I would of gotten seriously injured. Nothing but excuses from them as to why it happened. I would avoid this shop at all costs!!

RUN AND NEVER LOOK BACK! I took the keys, went in the truck to drive it and instead of the 1 ABS light I now see 3 lights, service engine soon and low power engine. The truck had no power to drive! I went back inside to ask if when he brought out the truck he didn't see that the truck could not drive. Those workers broke my truck, the , computer and anything else that could go wrong, and had the audacity to tell me they did not do anything to the truck. I stayed home for a whole week, could not go to work as I was literally trapped at home. I stayed all day until 8:30 pm and had to beg a ride to go home as they had my truck for a whole week with every day promises. I ended up paying almost 3111.00 for a damage I did not cause and the ABS light is still on, never got fixed. As a consumer how do you as a company see the injustice that was done by people who you employ that has no clue how to diagnose a simple light! I would like to be fully compensated for every penny I spent in your business! There is something really wrong going on here, so many people with similar complaints, no good at all! That is the worst experience I've ever had in my 62 years of life! "Your mission statement is People taking care of people and their cars".

Great service. Best auto service place around.

The staff was very helpful in telling me the part I needed to order to repair my vehicle, where I could order it from, and than seeing to it that it was accomplished. The vehicle is old, so I did not have high expectations on finding the part.

On time. Friendly service,

Always explains and finds the least expensive action

Good.

Excellent work, excellent service, They even gave a ride home when I dropped the vehicle off.