Roseville Auto Repair

(651) 482-0035updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

I had a quite positive experience with honest-1 today. I first scheduled an appointment for a car inspection through their website. Then they tried to accommodate my requests and quickly confirmed the schedule next morning. They quickly finished the 100-point inspection and called me to pick up my vehicle. What surprised me is that we found this is a great car and did not found any issue with is, so they did not charge anything for it. It is a free inspection. What I am particularly happy about is that they do they job efficiently and fix only what is necessary or supposed to be fixed.

2

Honestly, I wasn’t too impressed when I walked in. Small, the parking lot that they had was crowded. Flies buzzing around. I went to one in south MPLS, and didn’t like it there cause the guy behind the counter kept calling me sweetheart and was super aggressive towards. So I changed locations. They did a basic oil change. Customer service was fine but I came into my car after my service as done and it reeks of gas. I turn on my ac and it’s not as powerful as it use to be, and I just used it this afternoon before my apt, so hmm you tell me? Why isn’t my ac not working like it use to. And it the smell of gas is even more powerful as I use it. The smell wasn’t there at all before I took my car in. Won’t be going back to that location. The guy behind the counter was super friendly though, so I’ll give them that.

5

Getting my Bimmer fixed crankshaft seal

5

Best Autoshop and oil changes. Prices are reasonable and competitive.

Carlo we appreciate you.

- Honest-1 Auto Care Roseville
5

5

This location has twice done pretty major repairs on my vehicle. My car isn't nice and would likely not even be running without these guys. They are kind and honest. I know people will think this is a fake review but it's not :) I don't know really anything about cars and one of things I have appreciated most is how the staff breaks things down to a lay person like myself. They have always respected my budget and they are great about going over problems they flagged but that aren't necessarily something that needs to be immediately fixed. They don't try and just sell you random stuff and they have gone above and beyond with their warranty protection. There are many other mechanic shops that are closer to me but I go here because I trust them and that means alot to me.

1

By far the worst service I’ve received at a Honest One. I dropped my car off on a Friday at 2:15pm for a brake service. I was told I wasn’t going to get it until tomorrow morning. I told them I needed the car on Saturday morning because I have a trip on Monday and I needed yo pack and get ready prior to Monday. I called on Saturday at 11am and I was told it was ready and it’ll probably be done until 330pm. I arrived at 426pm to find out they are closed. Based on their hours on at the shop they were supposed to be closed at 6pm but online it says 4pm. I arrived at 745am to pick up my car. The gentleman that helped me charged me with the wrong price for a different car service. Then I got charged again without the discounted price even though there was a week long brake service sale.

Ahmed, We feel terrible about the experience. It was actually me that helped you. I was a bit flustered, grabbed the wrong ticket and billed it. Then my additional mistake was in not asking if the total on your invoice sounded accurate. I want you to know that we corrected the hours sign out front and that I am increibly embarassed for the blunder. I really hope that you can see this apology as sincere. I want to make it right wit you. I'd like to take care of your next oil change and tire rotation at my personal expense.

- Honest-1 Auto Care Roseville
5

Our car was over due for an oil change and they managed to squeeze our car in on a busy day. The staff was very friendly and professional. We will be using them in the future.

5

Bobby and his team did a great job of helping me get back on the road. He helped to calm my frantic nerves when another neighborhood service shop (Dustin at Brausen’s - Arden Hills) was not willing to help. I will definitely return with my business!

5

Honest-1 Auto Care Roseville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Roseville (651) 482-0035 if you have any issues in accessing any area of our website.