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Roseville Auto Repair

(651) 482-0035
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
4

I do not go here for the cost, their work is not inexpensive. I go here because they consistently live up to the honest part. I am confident that when I take my car in I will know exactly what needs to be done, when it needs to be done and how much it will cost. Their work has always been top notch. They have never tried to push unnecessary service on me

we wil continue you to work hard every time you come in. Thanks for the review....

- Honest-1 Auto Care Roseville
5

The staff here are second to none, won't go anywhere else.

Hey thanks for the kind words! We look forward to seeing you in the future!

- Honest-1 Auto Care Roseville
5

Thank you so much for providing great customer service - what an amazing experience! The front staff is very knowledgeable, friendly and you can tell they care about the customer.....they are good people. I arrived for my scheduled morning appointment, and even though the facility was working short staffed in the repair area, they never let it impact the service and experience provided! I was there for several hours - brought work to keep me busy. The lounge is very welcoming and comfortable. I have always gone to the dealership that I go to for so many years, but this is so convenient, close to home and having Saturday repair hours is a plus.....and I feel the prices were fair. Thank you for making my first experience there a great one! I will not be going back to the dealership, unless I absolutely have to! Although I had wonderful and informative conversations with the front staff and the owner, I never got to thank the young man who repaired my car.....Thank You, for providing quality service. You just dont know how much I truly appreciate you and your being there that day, even though you had a full day ahead, you never looked or acted stressed. Thank you all again.....I will be back!

5

Super impressed the last two times I’ve been to Honest auto! Quick service and friendly staff! They even ended with putting a cute flower on my dashboard after my oil change was complete! 5/5 stars!

5

Took my KIA Sorento to be Repaired. They got me scheduled same day Lower price then the Dealership and out by the end of the day! Customer Service Awesome!! I would recommend Honest-1 to All of my friends and Definitely found my Permanent Repair Shop!

Hey we are so happy to hear you had such a great experience!

- Honest-1 Auto Care Roseville
1

I would give zero stars if I could. Horrible customer service. Bad communication. We dropped off for 1 service and a diagnostic to be done. These items needed to be done by the coming weekend and an appointment was made a week in advance. Neither items were done when we came to pick up. It is very hard for us to get the car in due to work schedules, it was clear at the time the appt was made that these could be done. We asked what they would do to help us out and the owner laughed and responded with, "nothing!" I let him know I would be leaving a review and he told me he would come after me legally if I destroyed his business.

Hi Kaite, my name is Tom Watson. I manage the business for the owner. I want to formally apologize for the misunderstandings and poor handling of the situation. I would really appreciate it if you would be willing to speak with me about what happened I am extremely motivated toward making things right with you. Please send me contact info or call, text, email me [email protected], 763-318-6886 I look forward to hearing from you!

- Honest-1 Auto Care Roseville
1

Horrible customer service. Did not do what they said they would. Don't waste your time at Crook-1 Auto Care.

5

I recently drove from Kansas City, MO to Arden Hills, MN for a two day work commitment. Upon arrival, my Chevy Tahoe started emitting a terrible grinding noise from the left front wheel area. I called Honest-1 in Roseville and spoke to GM Tom Watson. He accommodated me on extremely short notice and short lead time and was able to get my vehicle into service and repair the problem in less than one day. I was able to complete my work and return home on time and as scheduled. I was hugely impressed by the prompt response and willing customer service attitude demonstrated by Tom and his staff. They have my appreciation and highest recommendation. Jim Doarn

Glad to hear you're happy and made it home safe. Thanks!

- Honest-1 Auto Care Roseville
5

My car was fixed here and was in good shape again. The mechanics are awesome. Their prices are affordable.

Thanks Lori. We appreciate you

- Honest-1 Auto Care Roseville
5

They took my broken down Maxima, no questions asked. Easy to understand repair quote, with no sales pressure. Won't hesitate to use their services in the future, should the (unfortunate) need arise. Highly recommended :-)

Thanks so much for your kind words. We truly appreciate it!

- Honest-1 Auto Care Roseville
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