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Roseville Auto Repair

(651) 482-0035updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 1:00 PM
3

Service was good and they identified problems and potential issues I could have. However, the quote/eatimates they gave for fixing the issues were a little higher than normal. A few other friends confirmed the same about higher quotes.

Thank you for thinking of usand providing this valuable feedback It is important to us to be considered competitive in the market so I am currecntly reviewing our pricng and making some changes. -Tom

- Honest-1 Auto Care Roseville
5

I moved here from Virginia on a Thursday. 1200 mile drive. When I get here, I notice I have a problem. Googled "repair shop" and the name stood out. The plethora of great reviews made me feel at ease coming here. Mind you, I know nothing about this area. This is my only source of transportation. I have a car full of belongings I need to take to my new apartment to move into. No worries--Honest 1 went out of their way to give me a loaner. I might have gotten a bit lucky because it's a first-come first-serve sort of thing. Nonetheless, they let me keep the loaner overnight. This concept of a local non-dealer repair shop giving out loaners is an outlandish thought where I come from. I'd be laughed at if I asked my regular mechanic of 20 years for a loaner. For that, and for making my weekend productive and not a total waste, THANK YOU from the bottom of my heart. The staff--every single one of them--are about as courteous as one can be. We were there for a couple of hours, they offer complimentary chips/pretzels and water/coffee. Another sign they care about the customers. Now, on to the service. My car is 18 years old, and until this week, has run like a charm. Never an issue--I'm overprotective of my car and take care of it better than most. Now, my baby is running perfectly once again thanks to the amazing group of people at Honest-1. Suffice to say, as a new resident of Minnesota, I know my car is in good hands. I will not be going anyplace else. Honest-1 is my go-to shop for everything car related. Thanks again!

we're so happy we could help. Welcome to the neighborhood!

- Honest-1 Auto Care Roseville
5

Fastest oil change I’ve ever gotten. They left a flower in my car which was so sweet (Sweetest Day?). Snacks and hot cocoa were a nice perk too ;)

5

A tow truck was arranged for my non-starting van to be brought in. The trouble was diagnosed very soon after it was brought in and fixed.

5

Very friendly and helpful. Definetly lived up to their name, felt very honest and trustworthy. Thank you!!!

5

Excellent experience here. Very friendly and helpful. I felt that they were honest, trustworthy and did good work for a fair price. Thank you!

Thank you for the kind words. We'll be here when you need us.

- Honest-1 Auto Care Roseville
5

The best in the business. Honest, friendly and competent!!

5

First time here and couldn’t be happier with the entire experience. From making my appointment to the quality and professional work! Will be using them for any future work.

we're happy you're happy!

- Honest-1 Auto Care Roseville
1

I will never go to honest-1 again. I was told I needed a >$500 repair to stop a noisy belt. They also mentioned it might be dangerous to put off the repair they suggested. I decided to take the car to Larson's since I've had good experiences there. They cleaned and tightened the belt, installed a new air filter they noticed was old and charged me $40. They also didn't think there was any apparent reason to replace the larger items that honest-1 had recommended I do.

I am very disappointed to hear about your experience. We generally pride ourselves on providing accurate and trustworthy diagnosis on repairs. Clearly something was off track or mis-diagnosed here. I sincerely apologize. We have an honest crew and even without being involved I can say that for whatever reason they must have believed you needed said repair. I have spoken to the entire team to make sure that we learn from this experience to ensure it doesn't happen again. -Tom, General Manager

- Honest-1 Auto Care Roseville
5

great, thanks

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