Roseville Auto Repair

(651) 482-0035updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 4:00 PM
5

We love Honest-1 AutoCare! We've been using their services for 3+ years now and every interaction and visit with them are positive. Excellent customer service at the front lobby and in the shop. Everyone is friendly but most importantly, Honest 1 lives up to their name.

5

We love Honest-1 AutoCare! We've been using their services for 3+ years now and every interaction and visit with them are positive. Excellent customer service at the front lobby and in the shop. Everyone is friendly but most importantly, Honest 1 lives up to their name.

0.5

This is the worst service I have ever heard of. My boyfriend went to go get two SIMPLE things done on his car. (Was supposed to be a one day fix) While fixing the first issue, they BROKE other pieces of the car, meaning he needed to rent a car from them for a week until the new ordered piece came. After a week, he was supposed to get his car back, they didn’t make it a priority and would need another day. The next day came, and they called late and said they close soon and wouldn’t be able to get it done and so he would need to get it back the following week. Finally the day came to get it back and THEY FORGOT THE SECOND PART OF WHAT HE WAS PAYING FOR. So he needed to wait another 3 hours. They completely lacked in communication skills, they’re stingy on price reductions for things THEY broke, and their time management was incredibly disappointing. I would not recommend this service to anyone.

Hi Blair? My.name is Tom. I am the general manager here at Honest-1. I m an aware of the numerous failures during his repair. I feel terrible about it. If possible I'd like discuss them and hopefully make it right with you folks. Can you please call , text or email me ? Tom Watson 763-318-6886, [email protected]

- Honest-1 Auto Care Roseville
5

good fast service friendly service

5

Great service! Super friendly! I’ll be back!

5

I just came in for an oil change but the attention they paid my car was significant and appreciated.

5

As someone who has usually gone to the dealership for scheduled service, I recently went there for unscheduled service. I was having an issue with my AC on a very hot day. When I called my dealership they said it would be "maybe a few days" before they could get to it, and said that just to figure out what the problem is would be almost $150, and then told me that most of the time the entire thing would need to be replaced at a cost of $900-1500. Mind blown and disappointed I remembered an advertising mailer I had recently received from Honest-1 so I called. Was immediately scheduled for an appointment the next day, they were so helpful and informative. Worked with Tom! What a rockstar! $40 to diagnose what ended up being a very simple inexpensive fix. I'll definitely be back! Thank you!

4.5

Very kind and courteous and the service was prompt.

4

I left the car for repairs, after picking it up I only drove one block and it died. The mechanic was very honest and apologetic about his error and was quick to fix the problem. It could happen to anybody, but most would not own up to their own error, I appreciate his forthrightness.

5

Very helpful, very nice people The owner is there overlooking his employees all the time . That is bad let the employees do their jobs.

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