I went here to have my exhaust pipe looked at and the mechanic would not even look at it due to the noise my engine made and because of the amount of rust my car frame has. The front desk guy was nice and explained that it might not be worth it to invest more money into this vehicle which I understand, but why wouldn't the mechanic look at my exhaust pipe? That's what I scheduled my appointment for. Pretty rude in my opinion. I just need to keep this vehicle going until I can afford a different car and it sucks because I have no idea if my exhaust pipe will fall off and tear my muffler off with it because the mechanic refused to look at it.
Hey I'm really sorry to hear about this. I think the technician was worried about the safety of lifting the vehicle. Not outright refusing to look at it. We understand that it is your vehicle and your choice if and what to invest in it generally try to be compassionate toward your needs. I will talk with the team about how to better handle situations like this in the future! Thank you again for giving us the opportunity! -Tom, General manager 763-318-6886
- Honest-1 Auto Care Roseville