Manager is rude and condescending. He Was supposed to do a full diagnostic and said originally it would cost $400. Well then all of a sudden it went to $900. What happened with the full diagnostic test? It took over 24 hours for a part to come in. Basically held the car hostage. Never again. Its very sad if you did this to get more money. If so, Karma.
Hi Kim. What you are describing is very concerning to me. I am very sorry you were treated like that. I can't find any record of a Kim or a Thomas in for service recently. I really want to get to the bottom of this and make necessary changes but need to understand the details. Can you please send me an email with details? Peter Lee - [email protected]
- Honest-1 Auto Care Roseville